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Delivery Information

UK Delivery

If we receive an order before 12 noon Monday-Friday, we aim to dispatch the order the same day. Orders received after 12 noon will be dispatched the following working day. You should receive your delivery within 2-3 working days of dispatch with standard delivery, and within 24 hours of dispatch with our special delivery service. Although we do our very best to ensure swift dispatch and delivery, we cannot guarantee these times. We will send you an email as soon as your order has been dispatched.

Current Charges

Delivery charges are applied according to the value of your order.

TOTAL ORDER VALUE DELIVERY CHARGE
From £0 to £50.00 Standard Delivery £4.50
Next Day Delivery £6.95*
£50 and over FREE DELIVERY

We use DPD and Royal Mail to deliver our parcels. Standard delivery is with Royal Mail and your order should arrive with you in 2 – 3 working days. All Next day delivers will be send with DPD. We also ship to BFPO addresses using Parcel Force.

Delivery Companies we use

Next day delivery

Orders placed after 12 noon will be dispatched the following working day, and delivered within 24 hours of dispatch. This does not include weekends or public holidays. Please place you order before 12 noon if you require the next day service.

All next day deliveries will need to be signed for. If you are not home during normal working hours, please use an alternative address. If using a work address, please include your company name and your full name in the delivery details.

If your parcel has not arrived after 3 working days, please contact Customer Services to arrange an alternative.

Highlands and Islands

Our next day delivery service is 48 hours to the following locations:

  • Highlands of Scotland
  • Isle of Wight
  • Isle of Skye
  • Isle of Man
  • Channel Islands
  • Orkney
  • Northern Ireland
  • Ireland

European Delivery

Mountain Warehouse is now shipping to most EU countries. Shipments will take between 3 -5 working days. Please Contact Us directly either by phone or email, to place your order and arrange delivery.

Countries and prices

Ireland£10.00
Austria£12.00
Belgium£10.00
Czech Republic£14.00
Estonia£16.00
Denmark£12.00
Finland£16.00
France£10.00
Italy£12.00
Germany£10.00
Hungary£16.00
Luxembourg£10.00
Netherlands£10.00
Poland£16.00
Portugal£16.00
Slovakia£12.00
Slovenia£16.00
Spain£12.00
Sweden£16.00
Andorra£12.00
Switzerland£12.00

If you need any further information, please refer to our FAQ's or contact the online support department on the Contact Us page.

What Our Customers Say

"Very pleased with the products...."
Andrew Haworth, Online, January 2010

"I was extremely impressed with the service...."
Kathryn Richardson, Online, March 2010

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