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UK Delivery

UK Delivery & Returns

FREE UK Delivery on orders over £50

  • Orders under £50, £4.50 delivery charge
  • Estimated 3-4 working day service
  • To HIghlands and Islands, + 1day

FREE UK Next Day Delivery on orders over £70

  • Orders under £70, £5.95 delivery charge
  • Next working day delivery if order placed before 5pm. If placed after 5pm a 48 hour service 
  • Not available for Highlands and Islands

FREE Click and Collect on orders over £20 

  • Choose from over 150 stores nationwide
  • Ready to collect in 24-72 hours
  • Delivery £2.50 for orders under £20

FREE Exchanges & Returns

  • Free exchanges instore or via our Royal Mail prepaid returns label.
  • Free returns instore - to any of our 150+ stores nationwide
  • Please see our Returns Information for further details 

Terms & Conditions

We make every effort to ensure that your products are delivered within the set time frame, but unfortunately we cannot guarantee that delivery will not be affected by unexpected issues affecting our delivery partners. Under these circumstances, delivery charges will not normally be refunded.

Working Day = Monday to Friday, excluding Bank Holidays 

Next Working Day Service is not available for post codes beginning with: AB (except 37-38, 55-56),DD8-11, KW15-17, ZE1-99, GY1-99, JE1-99, PA20, PA21-33, 35-40, PH49-50, PA34 Mainland, PA34 Island, PA42-49, PA41, PA60, PA61, 77-78, PA62-72, 74-75, PA73, 76, HS9-99,PH36-39,  PH40-41, PA80, PH41 2, PH42-44,KA27-28, HS1-8,  IV41-51, 55-56, IV1-32, 36-40, 52-54, 63, AB37-38, 55-56 PH19-26,30-35 KW1-14,IM1-99,TR21-25, BT1-99 

UK Delivery

International Delivery

Normal delivery time is 4-7 days for all countries.

We are currently unable to ship some items internationally. In the instance we are not able to ship your item, it will be cancelled and we will notify you. 

Custom Charges

Recipients of deliveries outside the European Union may have to pay import duty or formal customs entry. If this is the case, the delivery may be delayed. Any such charges are the responsibility of the recipient and Mountain Warehouse cannot offer assistance in these processes. 

We would advise you check the customs duty threshold of the country you are sending your items to, before you order, and keep your total basket value below that threshold should you wish to avoid any additional charges.

ZONE A - £4.50

Ireland - Germany - France

ZONE B - £7.00
Andorra   Italy Poland
Albania Denmark Luxembourg Portugal
Austria Spain Monaco Romania
Bosnia & Herzegovina Finland Moldova Serbia
Belgium   Montenegro Sweden
Bulgaria Gibraltar Macedonia Slovenia
Switzerland Greece Malta Slovakia
Cyprus Croatia Netherlands  
Czech Republic Hungary Norway  
       
       
ZONE C - £11.00
Belarus
Estonia
Iceland
Lithuania
Latvia
Russian Federation
Ukraine
 
 
ZONE D - £7.00
Canada
United States
Chile
 
 
 
 
 
 
ZONE E - £8.00
Australia
New Zealand
 
 
 
 
 
 
 
ZONE F - £7.00
United Arab Emirates
Bahrain
Hong Kong
Israel
Japan
Qatar
Saudi Arabia
Singapore