Mountain Warehouse consistently provides great value for money and outstanding customer service. You only have to take a look at what other satisfied customers have said about us...
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Came in for socks, and bought socks & two ski-jackets! Prices are excellent & the quality of the goods is superb. The staff are always friendly and very helpful.
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Rosee Macdonald, Glasgow, February 2010
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As I paid for next day delivery, my jacket was on time and delivered to my works address as requested. The product itself is fantastic (especially at the price quoted) and I have / would recommend anyone looking for outdoor clothing to visit either one of your stores or online site.
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Kevin Williamson, Online, March 2010
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I was extremely impressed with the service - in particular the range of sizes available and the speed in which my goods arrived. Extremely reliable - would definitely use again.
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Kathryn Richardson, Online, March 2010
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Service was superb, my order came the following day and I am very happy with the product. Will certainly be keeping Mountain Warehouse on my shopping list!
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Julie Hadden, Online, March 2010
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Both Henry and Gemma helped me in my selection and are excellent role models for their generation. They were knowledgeable about my requirements and the products available in store for my purpose. I left feeling very satisfied with my purchase and the experience of visiting Mountain Warehouse.
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R J Rowling, Taunton, March 2010
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I asked for help in advising on the best hiking boots in the Kensington Store and a man there was really helpful - he spent time explaining all the best features, and I felt he was honest (not just trying to sell me something). Great customer service!
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Kelly Priestley, Kensington, March 2010
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The service of the staff in the Colchester Store were fantastic. Their product knowledge was excellent, very helpful and polite. I’m not an easy person to please and where credit is due, it shouldn’t go un-noticed.
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Trish Jarvis, Colchester, March 2010
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I was going on a skiing trip and I also work outdoors so use your store a lot, but I was really impress by the level of product knowledge and genuine helpfulness of your store manager. His great customer service helped me to get all the things I needed in just one visit. Great work!
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Deanne Metcalfe, Yeovil, February 2010
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Found Mountain Warehouse to offer good value products and I have found the three products I have bought in the last year to be excellent.
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Colin Burnham, Plymouth, February 2010
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I have visited the shop five times since its opening and bought on four occasions. I find every member of staff cheerful, attentive, helpful and polite. It is a pleasure to go into your shop and on the occasion of a faulty buy was only too willing to replace with a smile!
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Christine Dickinson, Berwick, February 2010
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I inadvertently ordered the wrong colour online, spoke to you the next morning and it was quickly resolved and I received my product the next day. Very impressed!
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Brenda Adams, Online, February 2010
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Prices are excellent! I am an Explorer Scout Leader running Duke of Edinburgh Award and recommend all the Young People to purchase kit from Mountain Warehouse. I would be interested to know if you have a discount card scheme for Scout or Duke of Edinburgh Award leaders. Keep up the great prices. (Yes we do!)
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Andrew Batt, Online, February 2010
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I am a member of the Ramblers and each time that I get an E-Mail telling me about your offers I always tell my fellow walkers the next time we meet. I have had loads of stuff from Mountain Warehouse and I am very satisfied.
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Alan Gibson, Online, February 2010
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I am always very happy with my purchases from Mountain Warehouse and have recommended it to all of my friends; we are a dog walking group and walk in all weathers every day, so it is very important that we have clothes suited for everything the climate wants to throw at us.
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Deborah Davies, Swansea, January 2010
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The staff in your Keswick branch are always very helpful giving valuable advice to my teenage daughter who is about to go on her first ski trip to France.
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Mrs V Bragg, Keswick January 2010
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The service was excellent and I found that the product (thermal underwear) was high quality and is warm for everyday use. Overall I think it is an fantastic addition to the High Street in Aberdeen.
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Clare Carden, Aberdeen, January 2010
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I never complete customer surveys, but I was so impressed with your service I felt I should. Your staff were very helpful and informative, and my wife needed to make a change to the clothes I bought her. She changed them at your Covent Garden store. She also was very pleased.
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Owen Ireland, Online, January 2010
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I found your web site very informative and quick to navigate. Having trawled Amazon and Ebay your prices were very competitive and my son is delighted with his boots. Now the older son wants a pair!! Thank you for delivering so quickly. I will shop in the future
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Mairi Crawford, Online January 2010
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Very pleased with the products I received. Good quality walking boots without the unnecessary high premium often attached by other companies. I have visited many other sites but you had the greater selection of products, competitively priced without sacrificing quality.
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Andrew Haworth, Online, January 2010
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Just thought I would drop a quick word of thanks. I recently summated Kilimanjaro via the Umbwe route, which is generally regarded as the most challenging option.
I am not what one would call an experienced climber, but had the experience of a lifetime to such an extent that I am considering doing Mount Aconcagua in South America in two years time.Needing all the necessary kit at the time, I found just about everything on the list between your stores in Taunton and street. Your staff were extremely friendly and helpful too.
I just wanted to compliment you on your range. The boots, which only cost me £30, were superbly comfortable (no blisters), the -22C rated extreme temp sleeping bag was plenty warm enough and the clothing, including your shorts, longs, fleece, socks and jacket were fashionable and brilliant.
The head guide over there is pleased to bits with the BOGOF head torch and the bright orange fleece I left for him!
Thank you for making my trip so enjoyable and not costing me an arm and a leg in the process.
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Dr Paul Bester, Taunton, October 2009
"I recently purchased a Penine Jacket at the Clarks Village outlet in Street, Somerset. I was very pleased with the jacket as it was just what I wanted. It is lightweight and waterproof and has been thoroughly tested lately with the wet weather we have been having.I do like the name of your company also!"
Mr Harry Mountain, Street, September 2009