Ottie & Tottie

Size Guide:

Delivery & Returns:

UK Deliveries

• £4 UK Standard Delivery within 3-5 working days for orders under £50

• FREE UK Standard Delivery within 3-5 working days for orders over £50

• Orders are sent via Royal Mail

UK Return & Refund Policy

• Orders can be returned within 60 days of receipt

• The products must be in their original packaging, with all tags and in original condition

• Returns are free

• For faulty or damaged items, please contact Mountain warehouse Customer Service team

Return method:

• To return your order, attach the pre-paid returns label provided with your order.

• Print and fill out the return slip, and make sure to include it inside the package you're returning.

• You can download the return slip here.

• Bring your item to any Post office and keep the tracking receipt as proof of return

• To find your local drop off point visit https://www.royalmail.com/services-near-you#/

• Please retain proof of postage until it has been confirmed that your refund has been processed

• Please note that items sold by Ottie & Tottie cannot be returned to Mountain Warehouse stores

Return address:

12 Jubilee Road,

Shelton Lock,

Derby,

DE24 9FG

For more information or help, please contact Mountain Warehouse's Customer Care.

Terms & Conditions:

Owned By:

Address:

VAT Registration number:

Registered company number: