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Need to speak to someone?
There are lots of ways to get in touch.
Phone, email, letter, visit us in store
You can also find lots of useful information in our Frequently Asked Questions
+1 888-619-0649
Shipping
Canada Shipping – All orders ship from Canada
On orders over $100
$10 on all other orders
FREE Over $100, or $10 on all other orders
Normal shipping time is 5-10 working days (tracked service).
We make every effort to ensure that your order is delivered on time, but unfortunately we cannot guarantee that shipping will not be affected by events outside our control. Under these circumstances, shipping charges will not normally be refunded.
We are currently unable to ship some large/heavy items. In the instance we are not able to ship your item, it will be cancelled and we will notify you.
Unfortunately we are not able to ship to the following areas
These exception areas include: Yukon, Northwest Territories, Nunavut & the following postal codes:
British Columbia
V0W, V0C, V0T, V0J, V8J, V0V, V8G, V8C, V0T, V1J, V1G
Manitoba
R0B, R8N, R8A, R9A, R0L
Alberta
T0H, T8S, T0G, T0A, T0P
Saskatchewan
S0M, S0J, S9X, S0P, S0E, S0L, S0N, S4H, S0C, S4A
Quebec
G8P, G0V, G0W, G0T, G0H, G0G, G5B, G0C, G4X, G0C, G0J, G5J, G4W, G0E, G5H, G0K, G5R, G0L, G5T, G5A, G8M, G8J, G8L, G8K, G8H, G8N, G7P, G7B, G7N, J1T, J0A, J1Z, J5V, J3T, J6E, J0R, J8C, J0T, J0K, J9L, J9E, J0X, J0W, J0M, J0Z, J9P, J0Y, J9P, J9T, J9Z, J0T
Ontario
P0V, P9N, P8T, P8N, P0W, P0Y, P0X, P9A, P0T, P0L, P5N, J0T
Newfoundland & Labrador
A0P, A0R, A2V, A0K, A0A
Nova Scotia
BOE
*** Click & Collect*** Our Click and Collect service is currently unavailable, we apologise for any inconvenience caused. We will be in touch once the service is back for selection and thank you for your understanding.
Price
FREE, Or $5 on orders under $75
Available in store 5 - 7 working days later.
Conditions
Choose from our stores nationwide. Your Click and Collect order will be delivered to your selected Mountain Warehouse store within 5-7 working days. An email will be sent confirming it is ready to collect upon its arrival in the store.
We make every effort to ensure that your order is delivered on time, but unfortunately we cannot guarantee that delivery will not be affected by events outside our control. Under these circumstances, delivery charges will not normally be refunded.
