If a product isn’t right for you, you can return it to us within 30 days of purchase for a refund. You can return items to any of our stores or by posting back to our warehouse. Please see our full Returns Policy for more information. This does not affect your statutory rights.
We have extended our Christmas Returns Policy. Items bought online or in store as gifts from 1st October 2020 can be returned until 31 January 2021.
Returns must be:
Accompanied by your proof of purchase (i.e. store receipt, online order confirmation, dispatch email or dispatch note)
In the original packaging and/or with the original tags attached
In an unworn condition, footwear must not have been worn outside
Returns to stores are FREE
Should you have any questions or need further information please Contact Us, one of our friendly Customer Service Team will be happy to help.