Help

Returns

If a product isn’t right for you, you can return it to us within 30 days of purchase for a refund. You can return items to any of our stores or back to our warehouse. Please see our full Returns Policy for more information. This does not affect your statutory rights.

We have extended our Christmas Returns Policy. Items bought online or in store as gifts from 1st October 2020 can be returned until 31 January 2021.

Returns must be:

  • Accompanied by your proof of purchase (i.e. store receipt, credit card receipt, online order confirmation, dispatch email or dispatch note)
  • In the original packaging and/or with the original tags attached
  • In an unworn condition, footwear must not have been worn outside

Returns to stores are FREE

Should you have any questions or need further information please Contact Us, one of our friendly Customer Service Team will be happy to help.

US Returns

Return Option

USA 

Canadian Returns

Return Option

Canada