Help

Contact Us

Rest assured your query is very important to us but we ask you allow up to 4 days for a response. For our latest updates on Delivery & Returns please visit our Coronavirus page which may be able to address your query. We thank you for your patience.
If you require any more immediate support please contact our customer service team either on the phone number below or by selecting the Live Chat option when available. 


How can we help you today?

Call Us

We're open (GMT +1):

Monday to Friday:
24 Hours 9am Mon to 10pm Fri
Saturday & Sunday:
10.00am -4.00pm 
Bank Holidays:
9.00am - 5.30pm GMT

UK:
+44 (0) 20 3828 7700
Germany:
+49 (0) 800 182 5200
France:
+33 1 82 88 84 74
US:
1-866-313-2493

Write To Us

Mountain Warehouse Customer Service, 
Shillingwood House, Ground Floor
Westwood Way, Westwood Business Park
COVENTRY 
CV4 8JP

(please see FAQs for Returns Address)

Visit Us

Visit us at one of our stores, see the store locator