UK Deliveries
FREE UK Standard Delivery within 3-5 working days on all orders
Orders are sent via The Royal Mail
UK Return & Refund Policy
Orders must be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
Please note food items are exempt from the above returns process.
Return method:
To return your order, create your freepost return label at https://www.royalmail.com/track-my-return#/details/5037
Pack the items to be sent back securely in suitable protective packaging
Bring your item to any Post office and keep the tracking receipt as proof of return
To find your local drop off point visit https://www.postoffice.co.uk/branch-finder
Please retain proof of postage until it has been confirmed that your refund has been processed
Please note that items sold by Gifts Direct 2 U Ltd cannot be returned to Mountain Warehouse stores
Please return to:
Gifts Direct 2 U Ltd Units 1 & 2 Welborne Business Park Wickham Road Wickham Hampshire PO17 5BT
For more information or help, please contact Mountain Warehouse's Customer Care.