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At Kitwizard, we believe great adventures start with the right gear. Founded with a passion for the outdoors and a commitment to quality, we specialise in providing trusted outdoor essentials from leading brands. Whether you’re hiking, camping, running, or just enjoying nature, we’re here to equip you with reliable products that perform in all conditions.
We’re proud to offer excellent customer service, fast dispatch, and a carefully curated range of outdoor clothing, footwear, and accessories. Every item we stock is selected for its durability, performance, and value—so you can shop with confidence and focus on what matters most: getting outside.
Join the thousands of outdoor enthusiasts who trust Kitwizard for their next adventure.
FREE UK Standard Delivery within 3-5 working days
FREE UK Express Delivery within 2-3 working days - order before 3pm
£3 UK Next Day Delivery - order before 6pm
Orders are sent via Royal Mail, DHL, Evri
Orders must be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
Unfortunately we cannot accept used items back
To return your order, create your freepost return label at https://www.royalmail.com/track-my-return#/details/2106
Pack the items to be sent back securely in suitable protective packaging, together with the completed returns form
Bring your item to any Drop off point as detailed on your return note, e.g. Evri, Collect+, Post office etc and keep the tracking receipt as proof of return
To find your local drop off point visit https://www.royalmail.com/sending/parcelpoints
Please retain proof of postage until it has been confirmed that your refund has been processed
Please note that items sold by Kitwizard cannot be returned to Mountain Warehouse stores
Please return to:
Kitwizard LTD Unit 1 Ryecroft farm Brocksteads Rd Bryn Wigan WN4 0NR
For more information or help, please contact Mountain Warehouse's Customer Care.
All KitWizard products come with a 12-month guarantee. This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear.
We also offer a 3-Year Waterproof Guarantee on selected products. This is indicated on the product description or the item tag and gives you a three-year peace of mind on waterproofing.
All our product guarantees operate on the condition that products have not been damaged by accident, neglect or by reasonable wear and tear.
In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a full refund for all faulty items purchased from the Mountain Warehouse website.
