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At Long Paws we put dogs first. We appreciate all of the joy our furry companions bring us, team that with a passion for the outdoors, staying active, and a keen eye for quality dog accessories! We design dog accessories that you can use everyday and everywhere. We demand quality, and we guarantee our workmanship. We spend our time at work making sure you can enjoy your time at play. We love what we do, and would not have it any other way.?That's what Long Paws is all about! Whether you enjoy running with your dog along a sandy beach, hiking up mount Snowdon, or hanging out together at your local coffee shop, Long Paws will help keep your dog safe (and looking good!) while you enjoy yourselves!
We are based in the UK, and we supply to trade resellers and distributors across the UK, Europe, Scandinavia. We also help some of trade clients produce their own brand of pet accessories, so if you're looking for an experienced and dynamic brand to work with, we would love to hear from you.
UK Mainland
FREE Standard Delivery within 3-5 working days on orders over £50
£3.95 Standard Delivery on orders under £50
£4.95 Express Delivery within 3 working days - order before 12h00 midday
Scottish Highlands
FREE Standard Delivery within 3-5 working days on orders over £50
£4.95 Standard Delivery on orders under £50
Northern Ireland
FREE Standard Delivery within 3-5 working days on orders over £50
£6.95 Standard Delivery on orders under £50
Isle of Man, Isle of Wight & Isles of Scilly
FREE Standard Delivery within 3-5 working days on orders over £50
£22.95 Standard Delivery on orders under £50
Orders are sent via Royal Mail
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Customers are responsible for return shipping costs, except for products that are faulty or damaged upon delivery
For faulty or damaged items, please contact Mountain warehouse Customer Service team
Pack the items to be sent back securely in suitable protective packaging
Fill out the return slip, and make sure to include it inside the package you're returning. You can download the return slip here.
Post your item to the address below and keep the tracking receipt as proof of return. For your convenience, follow here to the Royal Mail Returns Portal/Parcel2Go to arrange return postage for your items. These are not Mountain Warehouse operated services.
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by Long Paws cannot be returned to Mountain Warehouse stores
Return address: Long Paws Suite 10 220 The Vale London NW11 8SR
For more information or help, please contact Mountain Warehouse's Customer Care.
