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WELCOME to the world of Ottie and Tottie, a playful creative brand that celebrates the characters we love in children's clothing.
Founded in 2018 by mums that love fashion and beautiful clothes.
We really hope you like our clothing that is for all genders from 0-8 year olds. Our clothes are super soft, colourful and hard wearing for those fun days!!!
£4 UK Standard Delivery within 3-5 working days for orders under £50
FREE UK Standard Delivery within 3-5 working days for orders over £50
Orders are sent via Royal Mail
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
For faulty or damaged items, please contact Mountain warehouse Customer Service team
To return your order, attach the pre-paid returns label provided with your order.
Print and fill out the return slip, and make sure to include it inside the package you're returning.
You can download the return slip here.
Bring your item to any Post office and keep the tracking receipt as proof of return
To find your local drop off point visit https://www.royalmail.com/services-near-you#/
Please retain proof of postage until it has been confirmed that your refund has been processed
Please note that items sold by Ottie & Tottie cannot be returned to Mountain Warehouse stores
Return address:
12 Jubilee Road,
Shelton Lock,
Derby,
DE24 9FG
For more information or help, please contact Mountain Warehouse's Customer Care.
