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Proviz is an International Multi-Award Winning Sports Brand, distributed in 40 countries and sold online globally. The brand is renowned for innovation and quality and has the largest range of specialist enhanced visibility & reflective sports products on the market.
UK Mainland
FREE Standard Delivery within 3-5 working days on orders over £150
£4 Standard Delivery on orders under £150
FREE Express Delivery within 2-3 working days on orders over £150 - order before 14:00
£4.75 Express Delivery on orders under £150
Scottish Highlands/ Northern Ireland/ Isle of Man, Isle of Wight & Isles of Scilly
FREE Standard Delivery within 3-5 working days on orders over £150
£4 Standard Delivery within 3-5 working days on orders under £150
Orders are sent via Royal Mail, Evri and DPD for Express Delivery
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Customers are responsible for return shipping costs, except for products that are faulty or damaged upon delivery
For faulty or damaged items, please contact Mountain warehouse Customer Service team
To return your order, please complete the return form provided with your order. We recommend sending on a signed service.
Pack the items to be sent back securely in suitable protective packaging.
Bring your item to any Post Office and keep the tracking receipt as proof of return.
To find your local drop off point visit https://www.royalmail.com/services-near-you#/
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by Proviz Sports cannot be returned to Mountain Warehouse stores
Return address:
Proviz Returns C/O i-Fulfilment
The Runway
Christchurch
Dorset
BH23 4FL
For more information or help, please contact Mountain Warehouse's Customer Care.
All Proviz Sports products come with a 12-month warranty on all products for product malfunction. This guarantee only applies if the product has been used for its intended purpose. This does not cover accidental damage or crash damage, neglect or by reasonable wear and tear. In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a full refund for all faulty items purchased from the Mountain Warehouse website.
