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With a curated selection of high quality products, from innovative brands, at affordable prices, you’ll find what you’ve been searching for as well as products you never knew you needed.
Shop Global Express strives to provide our customers with a seamless shopping experience, high quality products, unbeatable value and excellent customer service, delivered rapidly to you from our UK warehouse.
FREE UK Mainland & Scottish Highlands Standard Delivery within 3-5 working days
No delivery to Northern Ireland, Isle of Man, Isle of Wight & Isles of Scilly
Orders are sent via Evri, Parcel Force, Royal Mail or Fedex
Orders must be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Return shipping costs are the responsibility of the customer
For faulty or damaged items, please contact Mountain warehouse Customer Service team
Pack the items to be sent back securely in suitable protective packaging
Fill out the return slip, and make sure to include it inside the package you're returning.
Post your item to the address below and keep the tracking receipt as proof of return. For your convenience, follow here to the Royal Mail Returns Portal/Parcel2Go to arrange return postage for your items. These are not Mountain Warehouse operated services.
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by Shop Global Express cannot be returned to Mountain Warehouse stores
Return address: Shop Global Express Bridgehead Returns,
12 Black Barn,
Manor Farm,
Manor Road,
Wantage,
OX12 8NE
For more information or help, please contact Mountain Warehouse's Customer Care.
