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Vibram FiveFingers provide a range of top quality footwear for men and women who wish to enjoy their sports and leisure pursuits with maximum connectivity to the earth.
Vibram FiveFingers are the original barefoot shoes.
UK Mainland
FREE Standard Delivery within 3-5 working days on orders over £50
£4.95 Standard Delivery on orders under £60
Scottish Highlands, Northern Ireland, Isle of Man, Isle of Wight & Isles of Scilly
£9.99 Standard Delivery within 3-5 working days
Orders are sent via DPD
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
For faulty or damaged items, please contact Mountain warehouse Customer Service team
To return your order, create your freepost return label at https://www.royalmail.com/track-my-return#/details/7799
Please safely pack your items in secure, protective packaging to ensure they arrive undamaged. Fill out the return slip, and make sure to include it inside the package you're returning.
Take your package to your nearest drop off point. To find your nearest drop-off point, visit: https://www.royalmail.com/services-near-you#/
You can download the return slip here
Please retain proof of postage until it has been confirmed that your refund has been processed
Please note that items sold by Vibram FiveFingers cannot be returned to Mountain Warehouse stores
Return address: Vibram FiveFingers Returns Unit 7 – 8 Fleethall Road Purdeys Industrial Estate Rochford Southend on Sea Essex SS4 1NF
For more information or help, please contact Mountain Warehouse's Customer Care.
All Vibram FiveFingers products come with a 12-month guarantee. This guarantee only applies if the product is faulty and has been used for its intended purpose, the guarantee excludes damage caused by accident, neglect or wear and tear.
In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care.
All faulty items will need to be inspected first before authorisation on our system for a full refund. We ask that you please provide a brief description of the fault and also upload an image of the fault. You will be notified of the decision once inspected.
