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Over 30 years’ of shoe making expertise and design flair inspired by our nautical roots and country life, has led our family-run business to become one of Britain’s key lifestyle footwear brands.
Born out of a love for the great outdoors, exploration and adventure, we are committed to creating classic sailing and country footwear, all with our signature British style, which marries traditional craftsmanship with innovation, the finest materials and attention to detail. Each shoe is of the highest quality and durability, is designed to be comfortable, functional and able to withstand all that nature has to throw at it.
UK Mainland
£4.00 UK Standard Delivery within 3-5 working days
Scottish Highlands/ Northern Ireland/ Isle of Man, Isle of Wight & Isles of Scilly
£4.00 UK Standard Delivery within 3-5 working days
Orders are sent via Yodel or DPD
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
For faulty or damaged items, please contact Mountain warehouse Customer Service team
To return your order, attach the pre-paid returns label provided with your order
Print and fill out the return slip, and make sure to include it inside the package you're returning
You can download the return slip here
Please safely pack your items in secure, protective packaging to ensure they arrive undamaged
To find your local drop off point visit https://www.collectplus.co.uk or text COLLECT and your postcode to 84555 (e.g. COLLECT EX2 8RU)
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by Chatham cannot be returned to Mountain Warehouse stores.
Return address:
Chatham Footwear Hennock Court Hennock Road East
Exeter EX2 8RU
For more information or help, please contact Mountain Warehouse's Customer Care.
All Chatham’s G2 products come with a 2 year guarantee. This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear. In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a full refund for all faulty items purchased from the Mountain Warehouse website.
