Help

FAQs

  • Will I receive confirmation that my order was successful?

  • I have not received my order confirmation email?

  • Will I receive confirmation that my order is on its way to me?

  • Do I need to create an account before placing an order?

  • What are the benefits of creating an account?

  • Are the items included in my basket reserved automatically?

  • At what stage is payment taken from my card?

  • I've made a mistake with my order, can I change it?

  • I've just confirmed my order, can I delete/add items to it?

  • Can I place an order over the phone?

  • Can I place an order in store for home delivery?