UK Deliveries
UK Mainland
FREE Standard Delivery within 3-5 working days
£5.95 Express Delivery within 2-3 working days
Scottish Highlands/ Northern Ireland/ Isle of Man, Isle of Wight & Isles of Scilly
FREE Standard Delivery within 3-5 working days
Orders are sent via Evri, DPD or DHL
UK Return & Refund Policy
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
To return items smaller than 41cm x 38cm x 64cm, create your freepost return label at https://olpro.gfs-returns.com/lite
Please safely pack your items in secure, protective packaging to ensure they arrive undamaged.
Take your package to any Post Office. Be sure to keep the tracking receipt as proof of your return. To find your local drop off point visit https://www.royalmail.com/services-near-you#/
You can download the return slip here.
To return items larger than 41cm x 38cm x 64cm, begin the returns process by contacting Mountain Warehouse Customer Care
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by OLPRO cannot be returned to Mountain Warehouse stores.
Return address:
Castle Farm
Holt Heath
Worcestershire
WR6 6NJ
For more information or help, please contact Mountain Warehouse's Customer Care.