UK Deliveries
UK Mainland
FREE Standard Delivery within 3-5 working days on orders over £50
£3.95 Standard Delivery within 3-5 working days on orders under £50
FREE Express Delivery within 3 working days on orders over £100 - order before 12pm
£5.95 Express Delivery within 3 working days on orders under £100
Scottish Highlands/ Northern Ireland/ Isle of Man, Isle of Wight & Isles of Scilly
FREE Standard Delivery within 3-5 working days on orders over £50
£3.95 Standard Delivery within 3-5 working days on orders under £50
Orders are sent via DPD and Royal Mail
UK Return & Refund Policy
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
To return your order, attach the pre-paid returns label provided with your order.
Fill out the return slip, and make sure to include it inside the package you're returning. You can download the return slip here.
Pack the items to be sent back securely in suitable protective packaging, together with the completed returns form
Take your package to your nearest drop off point. To find your nearest drop-off point, visit: https://www.royalmail.com/services-near-you#/
Please retain proof of postage until it has been confirmed that your refund has been processed
Please note that items sold by Harris Active Sports cannot be returned to Mountain Warehouse stores
Return address: Harris Active Sports Ltd Unit D Wrexham Road Basildon Essex SS15 6PX
For more information or help, please contact Mountain Warehouse's Customer Care.