UK Deliveries
£3.99 UK Standard Delivery within 3-5 working days
FREE UK Mainland Delivery within 3-5 working days on orders over £100
£4.99 UK Mainland Express Delivery within 2-3 working days
Orders are sent via Royal Mail
UK Return & Refund Policy
Orders must be returned within 60 days of receipt
Please make sure items are returned as new, complete, unused, unworn and in original packaging to qualify for a refund. We will not refund items which have been used, worn, damaged or are missing any original packaging, security tags, labels or protective coverings.
Returns are free
For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
You can create your free UK returns label at the below URL https://www.royalmail.com/track-my-return#/details/7783
Simply attach the label to your parcel and drop off at any Post Office.
To find your local drop off point visit https://www.royalmail.com/services-near-you#/
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by iWEAR cannot be returned to Mountain Warehouse stores.
Return address:
iWEAR Returns (MW) Unit 9 Rockhaven Business Centre Rhodes Moorhouse Way Longhedge SALISBURY Wiltshire SP4 6RT
For more information or help, please contact Mountain Warehouse's Customer Care.