Fabric Composition
Lining / insock: Genuine suede 100%, Vamp: Genuine sheepskin 100%
UK Deliveries
FREE UK Standard Delivery within 3-5 working days on orders over £30
£2.95 UK Standard Delivery on orders under £30
£6.99 UK Express Delivery within 2-3 working days
Orders are sent via Royal Mail for standard delivery or Parcelforce for express delivery
Please note that orders placed during the weekend or on official holidays will be processed the next working day
UK Return & Refund Policy
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
To return your order, create your freepost return label at https://www.royalmail.com/track-my-return#/details/1190
Please safely pack your items in secure, protective packaging to ensure they arrive undamaged
Take your package to your nearest drop off point. To find your nearest drop-off point, visit
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by Totes Isotoner cannot be returned to Mountain Warehouse stores.
Return address:
Totes ISOTONER (UK) Ltd, Eastman House, Radford Crescent, Billericay, Essex, CM12 0DN.
For more information or help, please contact Mountain Warehouse's Customer Care.