UK Deliveries
UK Mainland
£4.99 Standard Delivery within 3-5 working days (excluding surfboards)
£24.99 Standard Delivery within 3-5 working days on surfboards
No deliveries to Scottish Highlands/ Northern Ireland/ Isle of Man, Isle of Wight & Isles of Scilly
Orders are sent via DPD or DX
UK Return & Refund Policy
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free (excluding surfboards)
Customers are responsible for return shipping costs on surfboards, except for products that are faulty or damaged upon delivery
For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
To return Surfboards, begin the returns process by contacting Mountain Warehouse Customer Care
To return other items, create your freepost return label at https://www.royalmail.com/track-my-return/create/6292 and bring your item to any Post Office and keep the tracking receipt as proof of return.
Please safely pack your items in secure, protective packaging to ensure they arrive undamaged. Fill out the return slip, and make sure to include it inside the package you're returning. Please include the invoice slip.
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by Tiki Surf cannot be returned to Mountain Warehouse stores.
Return address: Tiki Surf Ltd Returns Department Caen Street Braunton EX33 1AA
For more information or help, please contact Mountain Warehouse's Customer Care.