UK Deliveries
UK Mainland
FREE Standard Delivery within 3-5 working days
FREE Express Delivery within 2-3 working days
Scottish Highlands/ Northern Ireland/ Isle of Man, Isle of Wight & Isles of Scilly
FREE Standard Delivery within 3-5 working days
Orders are sent via DPD
UK Return & Refund Policy
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
To return your order, create your freepost return label at https://www.royalmail.com/track-my-return/create/5698
Please safely pack your items in secure, protective packaging to ensure they arrive undamaged.
Take your package to your nearest drop off point. To find your nearest drop-off point, visit: https://www.royalmail.com/services-near-you#/
Please retain proof of postage until it has been confirmed that your refund has been processed
Please note that items sold by Second Chance Ltd cannot be returned to Mountain Warehouse stores
For more information or help, please contact Mountain Warehouse's Customer Care.