UK Deliveries
UK Mainland
FREE Standard Delivery within 3-5 working days on orders over £50
£3.50 Standard Delivery on orders under £50
FREE Express Delivery within 2-3 working days on orders over £150 - order before 4pm
£4.90 Express Delivery on orders under £150
Scottish Highlands/ Northern Ireland/ Isle of Man, Isle of Wight & Isles of Scilly
FREE Standard Delivery within 3-5 working days on orders over £50
£3.50 Standard Delivery on orders under £50
Orders are sent via Royal Mail or Evri
UK Return & Refund Policy
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
To return your order, create your freepost return label at https://pandaoptics.shipping-portal.com/rp/
Please safely pack your items in secure, protective packaging to ensure they arrive undamaged. Fill out the return slip, and make sure to include it inside the package you're returning.
Take your package to your nearest drop off point. To find your local drop off point visit https://www.evri.com/find-a-parcelshop#/
Please retain proof of postage until it has been confirmed that your refund has been processed
Please note that items sold by Panda Optics cannot be returned to Mountain Warehouse stores
Return address:
Panda Optics Returns Hillside Ghyll Road Crowborough East Sussex TN6 1ST
For more information or help, please contact Mountain Warehouse's Customer Care.