By signing up, you will receive exclusive offers and news on our latest products. You can easily unsubscribe from our marketing emails by clicking the link found at the bottom of each mailer or by updating your account preferences.
Ammonite was born from a deep appreciation for nature and a desire to create footwear that seamlessly blends style, functionality, and sustainability. Inspired by the resilient ammonite fossils found along the UK’s Jurassic Coast, our founder envisioned shoes that could withstand the elements while offering everyday comfort.
Recognising a gap in the market for water-protective footwear that doesn’t compromise on aesthetics, we set out to design versatile shoes suitable for both urban adventures and outdoor explorations. With a commitment to continuous innovation, Ammonite empowers individuals to embrace the outdoors confidently, rain or shine.
FREE UK Standard Delivery within 3-5 working days
Orders are sent via Royal Mail
Carrier delivers Monday to Friday
Please note that orders placed during the weekend or on official holidays will be processed the next working day
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Exchanges are completely free, and for returns, a small fee of £3.55 will be deducted from your refund to cover return shipping.
For faulty or damaged items, please contact Mountain warehouse Customer Service team
To initiate the return process, simply click here. Enter your email and six-digit verification code, if required, to log in.
Select the item you would like to return. Click the Request Return button.
You will receive an email confirming that your return request has been submitted. Our team will review your request and generate a return label if your request meets the conditions outlined in our return policy.
If your return is approved, a Royal Mail Tracked 48 shipping cost of £3.55 will be deducted from your refund when it is processed.
A return shipping label and QR code will be sent to you via email.
Fill out the return slip, and make sure to include it inside the package you're returning. You can download the return slip here.
Please safely pack your items in secure, protective packaging to ensure they arrive undamaged
Take your package to your nearest drop off point. To find your nearest drop-off point, visit https://www.royalmail.com/services-near-you#/
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by Ammonite cannot be returned to Mountain Warehouse stores.
Return address:
WALKER.CF LIMITED
AMMONITE BOX
Teddington
PO Box 506
TW11 1EX
For more information or help, please contact Mountain Warehouse's Customer Care.
In the unlikely event of a fault developing with an Ammonite product you have purchased through Mountain Warehouse, or if you have received an incorrect item, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a full refund for all faulty items purchased from the Mountain Warehouse website. Please refrain from returning any faulty or incorrect products until you have contacted our team and received a response.
