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We’re not just making base layers, we’re rethinking how they should feel, what they should stand for, and how they can inspire more time outside.
Our layers are made to love your skin, move with you, and tread lighter on the planet, so you can focus on what really matters: being out there.
FREE UK Standard Delivery within 3-5 working days on all orders
£2.99 UK Express Delivery within 1-2 working days- order before 3pm
Orders are sent via Royal Mail
Orders must be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Customers are responsible for return shipping costs, except for products that are faulty or damaged upon delivery
For faulty or damaged items, please contact Mountain warehouse Customer Service team
Returned products must not have any white deodorant marks, makeup stains, tan or food stains on them
Pack the items to be sent back securely in suitable protective packaging
Fill out the return slip, and make sure to include it inside the package you're returning
You can download the return slip here.
Post your item to the address below and keep the tracking receipt as proof of return.
For your convenience, follow here to Royal Mail Returns Portal/Parcel2Go
to arrange return postage for your items. These are not Mountain Warehouse operated services.
Please retain proof of postage until it has been confirmed that your refund has been processed
Please note that items sold by Arctic Eco-Sno cannot be returned to Mountain Warehouse stores
Please return to: Arctic Eco-Sno- Returns Unit 5 Clywedog Road North Wrexham Industrial Estate Wrexham LL13 9XN
For more information or help, please contact Mountain Warehouse's Customer Care
