Base Camp Food

Delivery & Returns:

UK Deliveries

• UK Mainland/ Scottish Highlands/ Northern Ireland/ Isle of Man, Isle of Wight & Isles of Scilly

  • FREE Standard Delivery within 3-5 working days on orders over £50

  • £3.99 Standard Delivery within 3-5 working days on orders under £50

• Orders are sent via Royal Mail, DPD or UPS

UK Return & Refund Policy

• Consumables are not covered by the standard return policy and can only be returned if product is damaged.

Return method:

• If you are dissatisfied with any product you receive from us, please contact the Mountain Warehouse Customer Care Team.

• Please note that items sold by Base Camp Food cannot be returned to Mountain Warehouse stores

Return address:

Base Camp Food Returns Unit C3 Station Yard Station Road Melbourne Derbyshire DE73 8HJ

For more information or help, please contact Mountain Warehouse's Customer Care.

Terms & Conditions:

Products come with a 12-month guarantee. This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear.

All our product guarantees operate on the condition that products have not been damaged by accident, neglect or by reasonable wear and tear.

In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a full refund for all faulty items purchased from the Mountain Warehouse website.

See Product Descriptions for additional manufacturer warranty information. Food and perishable items are excluded from warranty and returns.

Owned By:

Address:

VAT Registration number:

Registered company number: