By signing up, you will receive exclusive offers and news on our latest products. You can easily unsubscribe from our marketing emails by clicking the link found at the bottom of each mailer or by updating your account preferences.
Welcome to the home of Dippy Swim.
Born from a passion for swimming outdoors, we understand that the open water is not just a place; it's a sanctuary for those seeking solace, and a playground for the adventurous.
Our journey began wanting safety products in the water to not be so, well dull!
But we are more than just gear. We are a community of like-minded individuals who share a love for the open water. Our brand is a celebration of the connections forged in the water.
Welcome to Dippy, where the adventure begins.
FREE UK Standard Delivery within 3-5 working days
Orders are sent via Royal Mail
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Customers are responsible for return shipping costs, except for products that are faulty or damaged upon delivery
For faulty or damaged items, please contact Mountain warehouse Customer Service team
Pack the items to be sent back securely in suitable protective packaging
Print and fill out the return slip, and make sure to include it inside the package you're returning. You can download the return slip here.
Post your item to the address below and keep the tracking receipt as proof of return. For your convenience, follow here to the Royal Mail Returns Portal/Parcel2Go to arrange return postage for your items. These are not Mountain Warehouse operated services.
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by Dippy Swim Co cannot be returned to Mountain Warehouse stores
Return address:
Dippy Swim Co The Nook Perrymill Lane Sambourne Redditch England B96 6PD
For more information or help, please contact Mountain Warehouse's Customer Care.
All Dippy Swim Co’s products come with a 12-month guarantee. All our product guarantees operate on the condition that products have not been damaged by accident, neglect or by reasonable wear and tear.
In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care.
