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Grass & Air is a multi-award winning British brand of children’s wellies, accessories and outerwear. Since launching in November 2017 Grass & Air has become a favourite amongst parents and loved by kids for their weather-responsive technology. From cool, reflective designs to help children be seen in the dark, to colour-changing prints that reveal a fun design when it rains, kids will be happy to get out and play, whatever the weather.
UK Mainland
FREE Standard Delivery within 3-5 working days on orders over £30
£4.50 Standard Delivery within 3-5 working days on orders under £30
Scottish Highlands/ Northern Ireland/ Isle of Man, Isle of Wight & Isles of Scilly
FREE Standard Delivery within 3-5 working days on orders over £25
£4.50 Standard Delivery within 3-5 working days on orders under £25
Orders are sent via Evri
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
For faulty or damaged items, please contact Mountain warehouse Customer Service team
To return your order, create your freepost return label at https://www.evri.com/return/#/direct?clientId=3375&childClientId=0
Please safely pack your items in secure, protective packaging to ensure they arrive undamaged.
An email will be sent with a QR code. Take the QR code with your parcel to the nearest parcelshop to print your label.
To find your nearest drop-off point, visit https://www.evri.com/find-a-parcelshop
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by Grass & Air cannot be returned to Mountain Warehouse stores.
Return address:
Grass & Air Parently Park Bredbury Park Industrial Estate Bredbury Stockport SK6 2SN
For more information or help, please contact Mountain Warehouse's Customer Care.
All Grass & Air products come with a 12-month guarantee. This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear.
All our product guarantees operate on the condition that products have not been damaged by accident, neglect or by reasonable wear and tear.
In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a full refund for all faulty items purchased from the Mountain Warehouse website.
