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Since 1977 Grisport has been creating walking boots and shoes at the foot of the Dolomite Mountains in Italy. We are dedicated to making the most comfortable, handmade waterproof boots and 70% of the energy we need, comes from our own solar power plant. Our team of over 3,500 employees ensure that by using cutting edge technology, we can bring you the most technical, comfortable and durable shoes that money can buy.
UK Mainland
FREE Standard Delivery within 3-5 working days
FREE Express Delivery within 2-3 working days
Scottish Highlands/ Northern Ireland/ Isle of Man, Isle of Wight & Isles of Scilly
FREE Standard Delivery within 3-5 working days
Orders are sent via DPD
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
For faulty or damaged items, please contact Mountain warehouse Customer Service team
To return your order, create your freepost return label at https://track.shipstation.com/f/r/h/P7%2F9UZ5kBDPbvtcmnQOvlA%3D%3D
Please safely pack your items in secure, protective packaging to ensure they arrive undamaged.
Take your package to your nearest drop off point. To find your local drop off point visit https://www.royalmail.com/services-near-you#/
Please retain proof of postage until it has been confirmed that your refund has been processed
Please note that items sold by GRS Footwear cannot be returned to Mountain Warehouse stores
Return address:
GRS Footwear Lunar House 1 Baker Road Easter Park Cramlington NE23 1WQ
For more information or help, please contact Mountain Warehouse's Customer Care.
All Grisport products come with a 12-month guarantee against manufacturing defects. This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear. For further information on waterproof linings, please see our guide to waterproof linings.
All our product guarantees operate on the condition that products have not been damaged by accident, neglect or by reasonable wear and tear.
In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a full refund for all faulty items purchased from the Mountain Warehouse website.
