Harry Hall has established itself as a leading one-stop equestrian shop, trusted by riders for over a century. As home to renowned brands such as Masta, Protechmasta, Caldene, Tottie, Cottage Craft, and Mastacare, Harry Hall offers a wide range of high-quality products for both horse and rider. Known for great value and lasting durability, Harry Hall provides everything from horse rugs and stable essentials to stylish rider wear, making it the go-to destination for the equestrian community.
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UK Deliveries
- FREE UK Standard Delivery within 3-5 working days on orders over £75
- £3.95 UK Standard Delivery on orders under £75
- Orders are sent via Royal Mail or DPD
UK Return & Refund Policy
- Orders must be returned within 30 days of receipt
- The products must be in their original packaging, with all tags and in original condition
- Returns are free
Return method:
- To return your order, create your freepost return label at https://harryhall.com/returns
- Pack the items to be sent back securely in suitable protective packaging.
- Drop off your parcel at your local Post Office
- Please retain proof of postage until it has been confirmed that your refund has been processed
- Please note that items sold by Harry Hall cannot be returned to Mountain Warehouse stores
For more information or help, please contact Mountain Warehouse's Customer Care
WARRANTY DETAILS
At Harry Hall, we do not offer a separate guarantee; instead, we adhere to the Guidelines set out in the Consumer Rights Act 2015.
First 30 Days: If your product develops a manufacturing fault within the first 30 days of purchase, we will offer a repair, replacement, or refund.
30 Days to 6 Months: If a fault occurs after 30 days but within 6 months, we will inspect the product to determine whether it is a result of a manufacturing issue or user error. If a manufacturing fault is found, we will offer a repair, replacement, or partial refund.
6 to 12 Months: After 6 months and up to 12 months, we will again review any reported faults for signs of manufacturing defects versus user error. In this period, you may be asked to provide evidence that the fault was present from the start. If a manufacturing issue is identified or we determine that the product does not meet our quality standards, we typically offer a partial refund. The refund amount is calculated by dividing the initial purchase price by 12 (months) and refunding the value remaining for the period left in the first year
