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It's all about the shape.
The healthy Back Bag is an alternative to a backpack intentionally designed so you can live more comfortably.
The ergonomic shape of the bag hugs the natural curve of the back, distributing the weight evenly down the spine. Strategic pocketing keeps your possessions organised, but also shares the weight evenly around the bag. All this makes the bag feel lighter, puts less stress on your neck, back and shoulders, and both looks good and feels good.
FREE UK Standard Delivery within 3-5 working days on orders over £65
£5.75 UK Standard Delivery for a Medium Parcel on orders under £65
£3.75 UK Standard Delivery for a Small Parcel on orders under £65
Orders are sent via Royal Mail
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Customers are responsible for return shipping costs, except for products that are faulty or damaged upon delivery
For faulty or damaged items, please contact Mountain warehouse Customer Service team
Pack the items to be sent back securely in suitable protective packaging
Fill out the return slip, and make sure to include it inside the package you're returning. You can download the return slip here.
Post your item to the address below and keep the tracking receipt as proof of return. For your convenience, follow here to the Royal Mail Returns Portal/Parcel2Go to arrange return postage for your items. These are not Mountain Warehouse operated services.
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by Healthy Back Bag Company cannot be returned to Mountain Warehouse stores
Return address:
AmeriBag UK Ltd Unit 30 De Beauvoir Block 92-96 De Beauvoir Road London N1 4EN
For more information or help, please contact Mountain Warehouse's Customer Care.
All Healthy Back Bag® products come with a 3 year guarantee. This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect, misuse or unreasonable wear and tear.
In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a full refund for all faulty items purchased from the Mountain Warehouse website.
