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We are a manufacturer and distributor of branded luggage, business bags and small leather goods. Our brands include Superdry, Pierre Cardin, Gino Ferrari, London Fog and A2B.
FREE UK Mainland Standard Delivery within 3-5 working day.
Orders are sent via DPD
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
For faulty or damaged items, please contact Mountain warehouse Customer Service team
To return your order, contact Mountain Warehouse Customer Care and receive your freepost return label
Please safely pack your items in secure, protective packaging to ensure they arrive undamaged.
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by Modrec International cannot be returned to Mountain Warehouse stores
Return address:
Gateway 2 Wesley Way Benton Square Industrial Estate Newcastle Upon Tyne NE12 9TA
All Modrec Internationals products come with a 12-month guarantee. This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear.
All our product guarantees operate on the condition that products have not been damaged by accident, neglect or by reasonable wear and tear.
In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a full refund for all faulty items purchased from the Mountain Warehouse website.
