At ReadyWise, we specialize in providing high-quality, shelf-stable food solutions across a variety of industries. As a trusted leader in freeze-dried and dehydrated food manufacturing, we are dedicated to delivering reliable, innovative, and long-lasting products that support emergency preparedness, foodservice, private label production, and direct-to-consumer markets. With decades of experience in food science, packaging, and logistics, we combine advanced technology with a commitment to quality to ensure our customers receive the best solutions tailored to their needs.
FREE UK Standard Delivery within 3-5 working days for all orders
Orders are sent via DPD
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Customers are responsible for return shipping costs, except for products that are faulty or damaged upon delivery
For faulty or damaged items, please contact Mountain warehouse Customer Service team
Pack the items to be sent back securely in suitable protective packaging
Fill out the return slip, and make sure to include it inside the package you're returning. You can download the return slip here.
Post your item to the address below and keep the tracking receipt as proof of return. For your convenience, follow here to the Royal Mail Returns Portal/Parcel2Go to arrange return postage for your items. These are not Mountain Warehouse operated services.
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by ReadyWise cannot be returned to Mountain Warehouse stores
Return Address:
Regional Express c/o ReadyWise Dock Gate 20 Southampton SO15 0GN United Kingdom
For more information or help, please contact Mountain Warehouse's Customer Care.
All ReadyWise products come with a 30-day return guarantee. This guarantee only applies if the product has not been used and remains in sealed buckets. In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a full refund for all faulty items purchased from the Mountain Warehouse website.
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