Second Chance Ltd

Size Guide:

Delivery & Returns:

UK Deliveries

• UK Mainland

  • FREE Standard Delivery within 3-5 working days

  • FREE Express Delivery within 2-3 working days

• Scottish Highlands/ Northern Ireland/ Isle of Man, Isle of Wight & Isles of Scilly

  • FREE Standard Delivery within 3-5 working days

• Orders are sent via DPD

UK Return & Refund Policy

• Orders can be returned within 60 days of receipt

• The products must be in their original packaging, with all tags and in original condition

• Returns are free

• For faulty or damaged items, please contact Mountain warehouse Customer Service team

Return method:

• To return your order, create your freepost return label at https://www.royalmail.com/track-my-return/create/5698

• Please safely pack your items in secure, protective packaging to ensure they arrive undamaged.

• Take your package to your nearest drop off point. To find your nearest drop-off point, visit: https://www.royalmail.com/services-near-you#/

• Please retain proof of postage until it has been confirmed that your refund has been processed

• Please note that items sold by Second Chance Ltd cannot be returned to Mountain Warehouse stores

For more information or help, please contact Mountain Warehouse's Customer Care.

Terms & Conditions:

All Second Chance’s products come with a 12-month guarantee. This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear. All our product guarantees operate on the condition that products have not been damaged by accident, neglect or by reasonable wear and tear. In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a full refund for all faulty items purchased from the Mountain Warehouse website.

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