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The British Bag company creates bags, luggage and accessories ideal for both the countryside and the urban city streets.
Utilising woven cloths and leather, their collections are inspired by iconic British design. Using the finest materials that are globally sourced and picked from sought-after mills and tanneries.
They incorporate unique patterns of Harris Tweed which they complement with premium full grain leathers, creating timeless pieces that will suit the diversities of our modern life.
UK Mainland
FREE Standard Delivery within 3-5 working days on orders over £80
£2.95 Standard Delivery within 3-5 working days for a Small Parcel
£3.99 Standard Delivery within 3-5 working days for a Medium Parcel
Scottish Highlands/ Northern Ireland/ Isle of Man, Isle of Wight & Isles of Scilly
FREE Standard Delivery within 3-5 working days on orders over £80
£3.99 Standard Delivery within 3-5 working days
Orders are sent via Royal Mail and DHL
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
For faulty or damaged items, please contact Mountain warehouse Customer Service team
To return your order, create your freepost return label at https://www.royalmail.com/track-my-return/create/3971
Please safely pack your items in secure, protective packaging to ensure they arrive undamaged. Fill out the return slip, and make sure to include it inside the package you're returning.
Take your package to your nearest drop off point. To find your nearest drop-off point, visit: https://www.royalmail.com/services-near-you#/
You can download the return slip here.
Please retain proof of postage until it has been confirmed that your refund has been processed
Please note that items sold by Sophos Lifestyle cannot be returned to Mountain Warehouse stores
Return address: Arnold Wills & Co Ltd FAO Emma 10 Station Road Uppingham LE15 9TZ
For more information or help, please contact Mountain Warehouse's Customer Care.
The British Bag Company products come with a 3-month guarantee. This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear.
In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We will review the fault with you and offer a full refund or replacement for faulty items purchased from the Mountain Warehouse website.
