UK Deliveries

• FREE UK Standard Delivery within 3-5 working days on orders over £12.99
• £2.95 UK Standard Delivery on orders under £12.99
• £3.95 UK Mainland Express Delivery within 3 working days
• Orders are sent via Royal Mail or Evri

UK Return & Refund Policy 

• Orders must be returned within 60 days of receipt
• The products must be in their original packaging, with all tags and in original condition
• Returns are sent at the expense of the customer
• For faulty or damaged items, please contact Mountain warehouse Customer Service team

Return method: 

• Pack the items to be sent back securely in suitable protective packaging
• Fill out the return slip, and make sure to include it inside the package you're returning. You can download the return slip here.
• Post your item to the address below and keep the tracking receipt as proof of return. For your convenience, follow here to the Royal Mail Returns Portal/Parcel2Go to arrange return postage for your items. These are not Mountain Warehouse operated services.
• Please retain proof of postage until it has been confirmed that your refund has been processed.
• Please note that items sold by Splash About International cannot be returned to Mountain Warehouse stores

Return address: 

Splash About International
Block 2 Kiln Lane Industrial Estate
Worldwide Way
Stallingborough
DN41 8DY

For more information or help, please contact Mountain Warehouse's Customer Care.