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Innovators of PFC free aftercare for outdoor clothing and gear. With our range of unique cleaning, proofing and care products you can give your most loved items the specialist care they need to maintain performance be that to clean, maintain breathability and durable water repellent shells or to remove nasty odours and fix rips and tears, Storm has it all. Our easy care one wash to clean and proof range, like all of our products, comes in aluminium.
FREE UK Standard Delivery within 3-5 working days on orders over £25
£3.89 UK Standard Delivery on orders under £25
Orders are sent via Royal Mail
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Customers are responsible for return shipping costs, except for products that are faulty or damaged upon delivery
For faulty or damaged items, please contact Mountain warehouse Customer Service team
Pack the items to be sent back securely in suitable protective packaging
Print and fill out the return slip, and make sure to include it inside the package you're returning.
You can download the return slip here.
Post your item to the address below and keep the tracking receipt as proof of return. For your convenience, follow here to the Royal Mail Returns Portal/Parcel2Go to arrange return postage for your items. These are not Mountain Warehouse operated services.
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by Storm Care cannot be returned to Mountain Warehouse stores
Return address: Storm Care Solutions Ltd No.1 Key Point Keys Road, Alfreton DE55 7FQ
For more information or help, please contact Mountain Warehouse's Customer Care.
All Storm Care Solutions Ltd products come with a 2 year guarantee
In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch. We will review the fault with you and offer a full refund for all faulty items purchased from the Mountain Warehouse website.
