Sub Zero is a British outdoor clothing brand with a proud heritage of designing and manufacturing high-performance adventure gear since 1969. With over 50 years of expertise, we produce our garments in our own dedicated UK factory, giving us complete control over quality, sustainability, and innovation. From base layers to balaclavas, every product is rigorously tested to perform in the harshest environments. Whether you're hiking in the hills, working outdoors, or exploring the extremes, Sub Zero’s clothing is trusted to keep you warm, dry, and comfortable.
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UK Deliveries
- £4.50 Royal Mail 24 Tracked, delivery within 1-2 working days
- Orders are sent via Royal Mail only
UK Return & Refund Policy
- Orders can be returned within 60 days of receipt
- The products must in their original packaging, with all tags and in original condition
- Customers are responsible for return shipping costs, except for products that are faulty or damaged upon delivery
- For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
- Pack the items to be sent back securely in suitable protective packaging
- Fill out the return slip, and make sure to include it inside the package you're returning. You can download the return slip here.
- Post your item to the address below and keep the tracking receipt as proof of return.
- Please retain proof of postage until it has been confirmed that your refund has been processed
- Please note that items sold by Sub Zero Technology Ltd cannot be returned to Mountain Warehouse stores
Return address:
Sub Zero Technology Ltd
35 Churchill Way
Fleckney
Leicester
LE8 8UD
For more information or help, please contact Mountain Warehouse's Customer Care.
