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Surfanic is the people’s choice for game-changing ski and snowboard wear. Well made, designed and equipped to handle all terrain. Whether you are 6 or 60, a newbie to snow sports or you live for it – everyone deserves reliable winter apparel that fills them with confidence on and off the slopes. We want you to look good, feel good and be totally ready for whatever adventure is waiting for you at the top of the mountain. We make affordable garments, while remaining fiercely committed to high-spec quality. We never compromise on style, quality or cost.
You won’t find our jackets on billboards in Times Square or in the glossy pages of Vogue, but you will see them on hundreds of thousands of people worldwide who share a love of everything snow, style and Surfanic.
UK Mainland
FREE Standard Delivery within 3-5 working days on orders over £50
£2.99 Standard Delivery within 3-5 working days on orders under £50
FREE Express Delivery within 2-3 working days on orders over £149.99
£3.99 Express Delivery within 2-3 working days on orders under £149.99
Scottish Highlands/ Northern Ireland/ Isle of Man, Isle of Wight & Isles of Scilly
FREE Standard Delivery within 3-5 working days on orders over £50
£2.99 Standard Delivery within 3-5 working days on orders under £50
Orders are sent via Royal Mail, FedEx, DPD Local or DHL
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free (excluding Surfanic Maxim Roller Bags)
For faulty or damaged items, please contact Mountain warehouse Customer Service team
To return your order, create your freepost return label at visit https://surfanic.returns.international/
Please safely pack your items in secure, protective packaging to ensure they arrive undamaged. Fill out the return slip, and make sure to include it inside the package you're returning.
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by Surfanic cannot be returned to Mountain Warehouse stores.
Return address:
Surfanic Shoreditch Design Ltd. The Main Barn Shopland Hall Road Shopland Road Rochford Essex SS4 1LT
For more information or help, please contact Mountain Warehouse's Customer Care.
All Surfanic products come with a 2-year guarantee. This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear.
In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and can discuss the next applicable steps for all faulty items purchased from the Mountain Warehouse website.
