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We are the UK’s best and brightest organic baby & childrenswear company Founded by award-winning designer Zoe Mellor in 1998, Toby Tiger is a family-run, ethical and independent company offering baby & kids clothes.
FREE UK Standard Delivery within 3-5 working days on orders over £50
£3.99 UK Standard Delivery on orders under £50
Orders are sent via Royal Mail
Carrier delivers Monday to Friday
Please note that orders placed during the weekend or on official holidays will be processed the next working day
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
For faulty or damaged items, please contact Mountain warehouse Customer Service team
To return your order, create your freepost return label at https://www.royalmail.com/track-my-return#/details/2654
Please safely pack your items in secure, protective packaging to ensure they arrive undamaged
Take your package to your nearest drop off point. To find your nearest drop-off point, visit https://www.royalmail.com/services-near-you#/
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by Toby Tiger cannot be returned to Mountain Warehouse stores.
Return address: Toby Tiger Returns Unit 6 The Quoin Estate 73 Marlborough Rd Lancing BN15 8AD United Kingdom
For more information or help, please contact Mountain Warehouse's Customer Care.
Thanks for ordering with us. More likely than not, you’ll love your items! But if there’s any reason you’re not happy with your order, then we’re not happy either. That’s why we offer fuss-free returns on all our items. Yay!
Please let us know if something’s gone wrong. It’s rare, but it can happen from time to time. Please contact us by getting in touch through Mountain Warehouse Customer Care. We’ll then be in touch to tell you how we’re going to fix it.