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At TOG24 we make performance clothing and we do it right. For over 60 years we've designed in Great Britain, ensuring our clothing will cope with whatever our unpredictable weather throws at you. Independent, family run and founded in the Spen Vally, Yorkshire in 1958. We know the value of a pound hard earned, which is why our products are built to last. If scaling Everest is your thing, then truth is we're not for you. But if you enjoy spending time outside with family and friends, then we've got you covered.
FREE UK Standard Delivery within 3-5 working days on orders £60 or over
£3.95 UK Standard Delivery on orders under £60
Orders are sent via Royal Mail
Orders must be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
Footwear must be returned in its original box
Swimwear must be unworn, with the hygiene strip in place
To return your order, visit TOG24’s returns portal at: https://tog24returns.mp-returns.com
The portal will present the following options for return: Drop off at TOG24 Retail Store (exc Stockists), Drop off at Post Office or Collection from Home.
Pack the items to be sent back securely in suitable protective packaging, together with the completed returns form
Bring your item to a suitable drop off point as shown in the returns portal and keep the tracking receipt as proof of return
Please retain proof of postage until it has been confirmed that your refund has been processed
Please note that items sold by TOG24 cannot be returned to Mountain Warehouse stores.
For more information or help, please contact Mountain Warehouse's Customer Care.
We Stand by the Quality of our Products
All our products are guaranteed for 12 months against any faults in materials or workmanship.
If you find a fault in materials or workmanship within 12 months of purchase, we’ll repair or replace the item or refund you if we can’t.
No need to register your warranty. Just keep your receipt, as we’ll need it to process any claims.
What’s Not Covered under your Warranty
To keep things fair for everyone, we can’t accept returns or exchanges for items damaged by:
Everyday wear and tear
Improper storage or use
Accidental or deliberate damage
Burns, rips, or cuts
Not following care or use instructions
Using an item after reporting a fault
Personal alterations
Not washing according to the care label
Repairs done by anyone other than TOG24
