Veldskoen Shoes

Size Guide:

Delivery & Returns:

UK Deliveries

• FREE UK Standard Delivery within 3-5 working days on orders over £60

• £4 UK Standard Delivery on orders under £60

• Orders are sent via Royal Mail

UK Return & Refund Policy

• Orders can be returned within 60 days of receipt

• The products must be in their original packaging, with all tags and in original condition

• Customers are responsible for return shipping costs, except for products that are faulty or damaged upon delivery

• For faulty or damaged items, please contact Mountain warehouse Customer Service team

Return method:

• Pack the items to be sent back securely in suitable protective packaging

• Fill out the return slip, and make sure to include it inside the package you're returning. You can download the return slip here.

• Post your item to the address below and keep the tracking receipt as proof of return. For your convenience, follow here to the Royal Mail Returns Portal/Parcel2Go to arrange return postage for your items. These are not Mountain Warehouse operated services.

• Please retain proof of postage until it has been confirmed that your refund has been processed.

• Please note that items sold by Veldskoen Shoes cannot be returned to Mountain Warehouse stores.

Return address: Overseas Courier Service 10 Padstow Road Coventry West Midlands CV4 9XB

For more information or help, please contact Mountain Warehouse's Customer Care.

Terms & Conditions:

All Veldskoen's products come with a 6-month guarantee. This guarantee only applies if the product has been used for its intended purpose and excludes damage from accidents or neglect.

In the unlikely event of a fault, due to manufacturing issues, with an item purchased through Mountain Warehouse, please reach out to us via Mountain Warehouse Customer Care. We will assess the issue, and if approved, provide a full refund for faulty items bought from the Mountain Warehouse website

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