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Pitas was created in 2015 in the Asturias, in the north of Spain on the Camino trail, by a family who have been creating clothing and footwear for over 100 years. Our range is focused on developing the most comfortable, original and functional shoes for active everyday wear.
UK Mainland
FREE Standard Delivery within 3-5 working days on orders over £50
£2.50 Standard Delivery on orders under £50
£5 Express Delivery within 2-3 working days
Scottish Highlands, Northern Ireland, Isle of Man, Isle of Wight & Isles of Scilly
FREE Standard Delivery within 3-5 working days on orders over £50
£3.50 Standard Delivery on orders under £50
Orders are sent via APC
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
For faulty or damaged items, please contact Mountain warehouse Customer Service team
To return your order, create your freepost return label at https://www.royalmail.com/track-my-return#/details/6365
Repackage the item in the original packaging then pack the item to be sent back securely in suitable protective packaging, together with the original packing slip with the order number clearly visible
Take your package to your nearest drop off point. To find your nearest drop-off point, visit https://www.royalmail.com/services-near-you#/.
Please retain proof of postage until it has been confirmed that your refund has been processed
Please note that items sold by Divine Dayz Ltd cannot be returned to Mountain Warehouse stores
Return address: Returns Divine Dayz Ltd Divine Providence Wootton Road Tiptoe Lymington SO41 6FU
For more information or help, please contact Mountain Warehouse's Customer Care.
All Walk in Pitas products come with a 6-month guarantee that the products are delivered to the customer without fault or defect. This guarantee does not apply to damage that is caused by the purchaser’s accident, neglect or reasonable wear and tear.
All our product guarantees operate on the condition that products have not been damaged by accident, neglect or by reasonable wear and tear.
In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a full refund for all faulty items purchased from the Mountain Warehouse website.
