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Energizing people on their Travels is what we do best. Xtorm's goal is to energize people anywhere they go through our #MoreEnergy vision and love for mobile technology. Today people require more and more from their mobile devices. Whether you're climbing mountains, going on a city trip, working on your tablet at a flex office or streaming the latest Netflix Series in your garden. We'll make sure you won't run out of power.
FREE UK Standard Delivery within 3-5 working days on all orders
FREE UK Express Delivery within 2-3 working days on all orders
Orders must be returned within 60 days of receipt.
The products must be in their original packaging, with all tags and in original condition.
Returns are free.
Contact Mountain Warehouse Customer Service Team with name and order number.
To return your order Contact Mountain Warehouse Customer Service Team.
Pack the items to be sent back securely in suitable protective packaging.
A return label will be emailed to you.
Please note that items sold by XTORM cannot be returned to Mountain Warehouse stores.
Please return to:
42 Dakota Road Newton NG13 8ZY
For more information or help, please contact Mountain Warehouse's Customer Care.
All Xtorm's products come with a 2 YEAR guarantee.This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear.
We also offer a 3 PLUS ONE YEAR Guarantee when product is registered. This is indicated on the product packaging.
All our product guarantees operate on the condition that products have not been damaged by accident, neglect or by reasonable wear and tear.
In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a full refund for all faulty items purchased from the Mountain Warehouse website.
