Help
Contact Us
We appreciate your query is important and will aim to respond to correspondence within 48 hours of receiving your message, in most cases this will be within 24 hours.
If you require any more immediate support please contact our customer service team either on the phone number below or by selecting the Live Chat option when available.
Call Us
We're open (UK):
- Monday to Friday:
- 9.00am - 8.00pm GMT
- Saturday & Sunday:
- 9.00am - 5.30pm GMT
- Bank Holidays:
- 9.00am - 5.30pm GMT
- UK:
- +44 (0) 20 3828 7700
- Germany:
- +49 (0) 800 182 5200
- France:
- +33 1 82 88 84 74
- US:
- 1-866-313-2493
Write To Us
Mountain Warehouse, 5 Eccleston Street, London, SW1W 9LX
(please see FAQs for Returns Address)
Visit Us
Visit us at one of our stores, see the store locator
