UK Deliveries
FREE UK Standard Delivery within 3-5 working days
FREE UK Express Delivery within 2-3 working days on orders over £200 - order before 12pm
£5.99 UK Mainland Express Delivery within 2-3 working days on orders under £200
Orders are sent via Royal Mail and Parcel Force
UK Return & Refund Policy
Orders must be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
You can download the return slip here
We do not accept returns for used or damaged items, so if in doubt, please contact us
Return method:
Pack the items to be sent back securely in suitable protective packaging, together with the completed returns form
Post your item to the address below and keep the tracking receipt as proof of return. For your convenience, follow here to the Royal Mail Returns Portal/Parcel2Go to arrange return postage for your items. These are not Mountain Warehouse operated services.
Please retain proof of postage until it has been confirmed that your refund has been processed
Please note that items sold by Outdoor Leisure Ltd. cannot be returned to Mountain Warehouse stores
Please return to:
Outdoor Leisure Returns Marine Group, Unit D Spinney View Stonecircle Road, Northampton NN3 8RF
For more information or help, please contact Mountain Warehouse's Customer Care.