UK Deliveries
FREE UK Standard Delivery within 3-5 working days on all orders.
UK Return & Refund Policy
Orders must be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Customers are responsible for return shipping costs, except for products that are faulty or damaged upon delivery.
For faulty or damaged items, please contact Mountain warehouse Customer Service team.
Return method:
To return your order, include a note stating your name, order number and reason for return.
Pack the items to be sent back securely in suitable protective packaging.
Please include your name, order number and reason for return inside the package.
Post your item to the address below and keep the tracking receipt as proof of return. For your convenience, follow here to the Royal Mail Returns Portal (www.royalmail.com) or Parcel2Go (www.parcel2go.com) to arrange return postage for your items. These are not Mountain Warehouse operated services.
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by Leisure Depot cannot be returned to Mountain Warehouse stores.
Returns Address: Leisure Depot, (MW Returns), Forbes Park, 2 Toton Close, Nottingham, NG10 3TP