MADE FOR ADVENTURE, BUILT FOR LIFE. We are a globally trusted brand for dog owners, offering solution-based products that strengthen the bond between dogs and their humans. We prioritise quality, innovation and excellence. Our world-class engineering, premium materials, global distribution, and design-led product collections are what set us apart. With 30 years of experience in the design, manufacturing and distribution of EzyDog products, we have established a worldwide community of fiercely loyal customers who champion our products through their own purchase satisfaction. We are the leaders in dog accessories and pet safety and continue to dedicate our entire business ethos to pioneering ingenious products for dogs and their owners. -- A WORD FROM OUR FOUNDER: “Back in ’95, I decided to head back to the Gold Coast from a ‘not so successful’ stint in Sydney. I was hanging around my brother’s water-sports distribution business, trying to create a job within his business, with not a lot of luck. Phil (my brother) told me to take some of the raw materials and try and make something new from them ~ basically a project to get me off the floor and out of his office! Taking his advice, I sat for hours, actually days, at my kitchen table, to then eventually come up with a style of ‘shock absorbing’ dog leash. Quite proud of my invention, I made up about 100 of them and went down to the local weekend market and set up a stall to see how they would go…. To my own surprise, they sold out within 2 hours! I went on to sell EzyDog at the markets for 9 years and built an entire network of stallholders throughout Australia and a very backhouse-style factory in my garage. When the Zero Shock Leashes started getting attention in international markets, that’s when the pivotal moment came for the brand and the business. Copycats were on my trail, and so again, through my brother's advice and expertise, we established a strong manufacturing partner in Asia, which enabled us to take EzyDog Worldwide. There’s a lot more in between then and now but today we are in 38 Countries with an internal team of 100+ strong!” Luke Hatcher - EzyDog Founder EzyDog is the classic tale of innovation that cracked open a market, and bootstrapped a business, to now establishing a 30 year global market leader.
UK Mainland
FREE UK Standard Delivery within 3-5 working days on orders over £50
FREE UK Express Delivery within 2-3 working days on orders over £100
£4.00 UK Standard Delivery on orders under £50
£6.50 UK Express Delivery on orders under £100
Orders are sent via Royal Mail or DHL.
Scottish Highlands/ Isle of Man, Isle of Wight & Isles of Scilly
FREE Standard Delivery within 3-5 working days on orders over £75
£7.50 Standard Delivery on orders under £75
Northern Ireland
FREE Standard Delivery within 3-5 working days on orders over £100
£10 Standard Delivery on orders under £100
Orders must be returned within 60 days of receipt
The products must be unused in their original packaging, with all tags and in original condition
The items must be new in appearance and free from hair and dirt
Returns are free
Return method: PRE-PAID LABEL
To return your order, use the pre-paid returns label provided
Pack the items to be sent back securely in suitable protective packaging, together with the completed returns form
Please retain proof of postage until it has been confirmed that your refund has been processed
Please note that items sold by EzyDog cannot be returned to Mountain Warehouse stores
Please return to:
EzyDog UK
Nevil Shute Road
Portsmouth
PO3 5RX
For more information or help, please contact Mountain Warehouse's Customer Care.
All EzyDog products are covered by a 12-month warranty from the date of purchase, protecting against material and manufacturing defects.
This guarantee applies only when the product has been used as intended and excludes damage caused by wear and tear, chewing, abuse, neglect, dirt, or dog hair.
Warranty claims are valid only through the original retailer where the item was purchased and must be accompanied by valid proof of purchase.
If you purchased your item through Mountain Warehouse and believe it to be faulty, please contact Mountain Warehouse Customer Care where the issue will be explored.
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