Mspa

Delivery & Returns:

UK Deliveries

• FREE UK Standard Delivery within 3-5 working days on all order

• Orders are sent via our pallet carrier and are for kerb side delivery.

• Our team will call you to book in your delivery on a suitable week day and make you aware of when is needed.

UK Return & Refund Policy

• Orders must be returned within 60 days of receipt

• The products must be in their original packaging, with all tags and in original condition

• Returns are free

Return method:

• To return your order, please contact Mountain Warehouse customer care to arrange your return

• Pack the items to be sent back securely in suitable protective packaging

• Please retain proof of postage until it has been confirmed that your refund has been processed

• Please note that items sold by Mspa cannot be returned to Mountain Warehouse stores

Please return to:

Mspa 12 Eldon way Hockley Essex SS5 4AD

For more information or help, please contact Mountain Warehouse's Customer Care.

Terms & Conditions:

Mspa products come with a 12-month guarantee. This guarantee only applies if the product has been used for its intended domestic purpose and excludes damage caused by accident, neglect or wear and tear.

All our product guarantees operate on the condition that products have not been damaged by accident, neglect or by reasonable wear and tear.

In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a repair or replacement part service for products purchased from the Mountain Warehouse website.

Owned By:

Address:

VAT Registration number:

Registered company number: